Horse Fair Practice Group

Hillsprings Surgery, Lovett Court, Rugeley, WS15 2FH
Telephone: 01889 582244

Registration

New Patient Registration

Patients living within the practice area may apply to register with the practice by completing form GMS1 available from reception and showing two forms of identification – a utility bill and one which contains a photograph i.e. a passport.  Patients residing outside the practice area may be accepted at the practice’s discretion.

Once you are registered with the surgery you will be invited to attend for a New Patient Health Check with the practice Health Care Assistant.  The examination will measure your height, weight and blood pressure, test your urine and record your past medical history.  If you are currently taking any medication, you will require an additional appointment with a GP before your first prescription will be issued.

Since changes in the GP National Contract came into force on 1st April 2004, patients are now registered with the practice and not individual doctors.  If you live in our pratice area and would like to register with us, please complete one of our registration forms.

All registered patients have a right to express a preference to receive services from a particular performer or class of performer, either generally or in relation to any particular condition; such preferences will be recorded by the practice.  However, unfortunately we can only honour this as time allows.  The practice will endeavour to comply with any reasonable preference, but need not do so if the preferred performer has reasonable grounds for refusing to provide the services to the patient or if the performer does not routinely perform the services in question within the practice.

Medical treatment is available from the date of registration.

Practice Area (All 3 sites)

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Horsefair Practice Group will continue to provide advice & treatment for any medical concerns.

There have been some changes made to the delivery of care to protect staff and patients during the Covid-19 Pandemic.  However our services are accessible as they have always been, so please contact us to book an appropriate appointment and do not ignore worrying symptoms that maybe early signs of more serious conditions like cancer.

Access to our clinicians has been enhanced due to Covid-19.  We offer Video Consultations, Telephone Consultations and where appropriate a face to face consultation.

Please note we will provide face to face GP or Nurse appointments where advised by a Clinician.  The receptionist will arrange a telephone or video consultation for you in accordance with national guidance in order that the Clinician can assess your condition or problem, offering a face to face consultation as appropriate.

You can also book appointments online. To do this you will need to register online at

https://patient.info/patient -access

If you already order your prescription on line then you don’t need to re-register, simply update your profile to include booking online appointments.  Please remember we are still here to provide advice & treatment  for any medical concerns.  If you need to be seen face to face we can arrange this after speaking to one of our clinicians.

Please do not ignore worrying symptoms that maybe early signs of a more serious condition.

Please also note that because we are consulting patients more by telephone it may take longer to speak to us when booking an appointment by phone. Please be patient, alternatively please book on line.

IMPORTANT NOTICE ****Please note that to prevent further transmission and infection from the COVID-19 virus we ask from 15th June all patients entering the surgery will be required to wear a face mask or face covering.

Help us control the spread of the virus and stay safe.