Horse Fair Practice Group

Hillsprings Surgery, Lovett Court, Rugeley, WS15 2FH
Telephone: 01889 582244

Practice Team

Practice Team

Mr John Brett
Practice Manager

John brings 25 years’ experience as a Senior Manager in Primary and Secondary care of which 20 years have been in Primary care as Practice Manager, Group Manager and Director of Operations & Performance. John has also experience managing large teaching practices, multi site practices and a Walk-in-Centre, IT related projects and developments, CQC processes, Human Resource issues. developing and delivering service enhancements. He is a qualified operations manager and a Fellow of the Chartered Management Institute.  He has a comprehensive knowledge of Primary Care, is experienced across a broad spectrum of organisations and has significant operational & strategic management experience delivering quality services, service improvements throughout his career.

Mrs Sharon Money
Management Assistant:  Sharon is based at our Head Office at Hillsprings. She has been with the practice since 1983 and assists the Management Team with general administration and finance.

Nikki Ingram
Data Quality Lead
Elaine Oliver
Data Quality Facilitator
Eileen McNally
Data Quality Assistant
Gill Anderson
Data Quality Assistant
Suzanne Page
Data Quality Assistant
Ms Shirley O’Neill
Data Quality Assistant

Donna Jones / Karen Hughes
Medical Secretaries dealing with all secretarial duties within the practice.

Reception

We have a team of highly experienced receptionists who work across all 3 sites.  They work hard to ensure that the surgery runs efficiently. They are here to help you and we ask, therefore, that you treat them with respect and courtesy. They may need to ask you for information when you telephone or visit the surgery; this is to ensure that we can assist you appropriately and as quickly as possible. The reception staff are bound by the same rules of confidentiality as the doctors and nurses

The Receptionists work across all 3 sites. We also have a Reception Supervisor at each site.

The receptionists at The Horse Fair Practice Group are trained to:

  • Listen to your needs, requests and queries
  • Take and pass on any messages
  • Give information about the practice and facilities
  • Make appointments appropriate to your assessment of urgency

Horsefair Practice Group will continue to provide advice & treatment for any medical concerns.

There have been some changes made to the delivery of care to protect staff and patients during the Covid-19 Pandemic.  However our services are accessible as they have always been, so please contact us to book an appropriate appointment and do not ignore worrying symptoms that maybe early signs of more serious conditions like cancer.

Access to our clinicians has been enhanced due to Covid-19.  We offer Video Consultations, Telephone Consultations and where appropriate a face to face consultation.

Please note we will provide face to face GP or Nurse appointments where advised by a Clinician.  The receptionist will arrange a telephone or video consultation for you in accordance with national guidance in order that the Clinician can assess your condition or problem, offering a face to face consultation as appropriate.

You can also book appointments online. To do this you will need to register online at

https://patient.info/patient -access

If you already order your prescription on line then you don’t need to re-register, simply update your profile to include booking online appointments.  Please remember we are still here to provide advice & treatment  for any medical concerns.  If you need to be seen face to face we can arrange this after speaking to one of our clinicians.

Please do not ignore worrying symptoms that maybe early signs of a more serious condition.

Please also note that because we are consulting patients more by telephone it may take longer to speak to us when booking an appointment by phone. Please be patient, alternatively please book on line.

IMPORTANT NOTICE ****Please note that to prevent further transmission and infection from the COVID-19 virus we ask from 15th June all patients entering the surgery will be required to wear a face mask or face covering.

Help us control the spread of the virus and stay safe.