Horse Fair Practice Group

Hillsprings Surgery, Lovett Court, Rugeley, WS15 2FH
Telephone: 01889 582244

Repeat Prescriptions

Repeat Prescriptions

If you take medication on a long-term basis, you can request a repeat prescription in a number of ways.

  • You can either hand in the request form on the right hand side of your prescription by either posting this into the Repeat Prescription Service box by Reception or to the Chemist of your choice who operate a collection service.
  • Alternatively, you can also have your prescription posted to you by providing a stamped addressed envelope.
  • You can also order repeat items on-line. To apply for this service you will need to show two forms of identification to the reception team (one of which must contain a photograph). You will then be issued with a secure pass code which will enable you to order your repeat medications via our website.

Your prescription will be available for you to collect or returned to you in TWO working days.

To avoid errors, our receptionists do not take prescription requests over the telephone.

PLEASE NOTE THE FOLLOWING TIMES FOR RECEIPT AND COLLECTION/ELECTRONIC TRANSFER

DAY OF REQUEST DAY & TIME READY FOR COLLECTION/SENT TO PHARMACY ELECTRONICALLY
Monday Wednesday before 1pm (half day close at Hillsprings/Armitage)
Tuesday Thursday after 2pm
Wednesday Friday after 2pm
Thursday Monday after 2pm
Friday Tuesday after 2pm

 

Horsefair Practice Group will continue to provide advice & treatment for any medical concerns.

There have been some changes made to the delivery of care to protect staff and patients during the Covid-19 Pandemic.  However our services are accessible as they have always been, so please contact us to book an appropriate appointment and do not ignore worrying symptoms that maybe early signs of more serious conditions like cancer.

Access to our clinicians has been enhanced due to Covid-19.  We offer Video Consultations, Telephone Consultations and where appropriate a face to face consultation.

Please note we will provide face to face GP or Nurse appointments where advised by a Clinician.  The receptionist will arrange a telephone or video consultation for you in accordance with national guidance in order that the Clinician can assess your condition or problem, offering a face to face consultation as appropriate.

You can also book appointments online. To do this you will need to register online at

https://patient.info/patient -access

If you already order your prescription on line then you don’t need to re-register, simply update your profile to include booking online appointments.  Please remember we are still here to provide advice & treatment  for any medical concerns.  If you need to be seen face to face we can arrange this after speaking to one of our clinicians.

Please do not ignore worrying symptoms that maybe early signs of a more serious condition.

Please also note that because we are consulting patients more by telephone it may take longer to speak to us when booking an appointment by phone. Please be patient, alternatively please book on line.

IMPORTANT NOTICE ****Please note that to prevent further transmission and infection from the COVID-19 virus we ask from 15th June all patients entering the surgery will be required to wear a face mask or face covering.

Help us control the spread of the virus and stay safe.